Cognizant Hiring Freshers for Programmer Analyst in Chennai | 0-4 Years EXP.
Company: Cognizant
Job Role: Programmer Analyst
Location: Chennai
Experience: 0-4 Years
Education: Graduate / Engineering graduate
Apply By: Immediate
Candidates with Science / Engineering Graduate can apply for the job role. Good opportunity for the freshers to work as a Programmer Analyst at Cognizant.
Key Job details:
- Stakeholder Management, Service Management, Service Tracking, Service Execution, Knowledge Management, People Management, Contribution to Org Initiatives, and more.
- Monitor availability of the applications and notify support team in case of exceptions and also provide updates to applications owners and business stakeholders on the status and the potential impact.
- Manage tickets and tasks escalated by the Level 1 team (Service Operations’ analyst) and also handle Customer requests assigned by the Lead.
- Alert Leads for tickets where there can be a potential SLA breach.
- Ensure incidents, Service requests, Operational change requests, and enhancements are handled within the agreed targets.
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements, etc).
- Responsible for coordination with other support groups (such as infrastructure, product vendor, etc).
- Contribute and participate proactively in knowledge sharing sessions.
- Take ownership of tickets including any customer communication and handle queries/clarifications from the customer and more.
Eligibility and Skills:
- Science / Engineering Graduate
- 0-4 Years of work experience
- Participate actively during Knowledge transition (KT sessions) and contribute.
- Spring MVC, MySQL, J2EE
- REST Web Services, Core Java, SOAP
About Cognizant:
Cognizant is an American information technology company that is headquartered in Teaneck, New Jersey. It provides IT consulting, solutions, and services. Humphries.
In India, Cognizant offices are located in Bangalore, Pune, Kolkata, Hyderabad, Gurgaon, Chennai, and Mumbai.
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Link to Apply for Programmer Analyst at Cognizant: Check details
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