Cognizant Job Vacancy Hiring Any Graduates for Tech Support | Freshers/Experienced are eligible to apply for the job role. Cognizant is conducting an off campus recruitment drive. Below are the Cognizant Job description, recruitment process and details.
Company Name: Cognizant
Job Role: Sr. Process Executive – Tech Support
Experience: 0-1 Years
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- Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.
- Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.
- BE/BTech/MCA or High School graduate or above as may be applicable in the Geo
- 0-1 Years of work experience
- Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT
- Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
- Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.
- Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.
- Process Executives are expected to call back on time.
- Connect with the customer & provide highest level of customer satisfaction.
- Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.
How To Apply Cognizant Job Vacancy Hiring Any Graduates for Tech Support?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Cognizant Tech Support Click Here