Cognizant Job Vacancy Hiring Any Graduates for Tech Support | Freshers/Experienced Can Apply!!

Cognizant Job Vacancy Hiring Any Graduates for Tech Support | Freshers/Experienced are eligible to apply for the job role. Cognizant is conducting an off campus recruitment drive. Below are the Cognizant Job description, recruitment process and details.

Company Name: Cognizant

Job Role: Sr. Process Executive – Tech Support

Location: Hyderabad

Experience: 0-1 Years

Education: Graduate

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Job Description

• They serve all client business divisions with the client side interactive components using JavaScript / JQuery
• Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.
• Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.

Whatsapp Group

Telegram Group

Eligibility

• BE/BTech/MCA or High School graduate or above as may be applicable in the Geo
• 0-1 Years of work experience
• Develop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT
• Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
• Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer.

Skills

• Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone.
• Process Executives are expected to call back on time.
• Connect with the customer & provide highest level of customer satisfaction.
• Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues.

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