DXC Technology Hiring Freshers for Technical Support | 0-5 Years EXP

DXC Technology Hiring Freshers for Technical Support | 0-5 Years EXP.

DXC Technology Jobs - DXC job openings

Company Name: DXC Technology

Job Role: Technical Support – Voice Support

Location: Bangalore

Experience: 0-5 Years

Education: Any Graduate

Apply by: Immediate

Candidates with any graduation can apply for the job role. Good opportunity for the freshers to work as Technical Support at DXC Technology.

Key Job details:

  • Working more independently and from a standard protocol to respond to customer issues.
  • Moderate judgment may be used to supplement the outlined process.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement.
  • Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Proactively assist customers to avoid or reduce problem occurrence.
  • Work is reviewed periodically by Supervisor or Team Lead.
  • Participates in projects for process or quality improvements.

Eligibility and skills:

  • Any Graduation with 10+2+3/4 preferably.
  • Typically requires 0- 3 years general experience or equivalent combination of experience and college-level education.
  • Superior skills in both written and verbal communication.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Excellent fluency in language to be supported.
  • Experience in a phone-based remote role, e- support, e-chat or similar.
  • Familiarity with computer technology.
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems and more.

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About DXC Technology

DXC Technology is an American multinational company. It provides IT services, solutions, and consulting. The company is headquartered in Tysons, Virginia, the United States.

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Link to Apply for Technical Support at DXC Technology Check details

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