DXC Technology Hiring Freshers for Technical Support in Bangalore.
Company Name: DXC Technology
Job Role: Associate Professional Technical Support
Apply by: Immediate
Candidates with a Bachelor’s degree in computer science or a related field can apply for the job role. Good opportunity to work as an Associate Technical Support at Bangalore.
Key Job details:
- Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.
- Provides diagnostic information and determines alternatives.
- Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
- Provides expert technical advise and input in developing and creating new service offerings or technologies
- Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate
- Maintains currency regarding technological, process, and/or other advances, specifically in the line of service, to ensure team performance and to achieve team objectives.
- Working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost-effective and timely manner.
- Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate.
- Provides technical services in support of project work; works as part of the project team on technical activities.
Eligibility and Preferred skills:
- Bachelor’s degree or relevant combination of education and experience
- Bachelor’s degree in computer science or related field
- Strong analytical and problem-solving skills
- Rotational Shift might require
About DXC Technology
DXC Technology is an American multinational company. It provides IT services, solutions, and consulting. The company is headquartered in Tysons, Virginia, the United States.
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Link to Apply for Technical Support at DXC Technology
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