DXC Technology Off Campus Drive for Global Service Desk | Any Degree.
Company Name: DXC Technology
Job Role: Senior Assistant Global Service Desk
Education: Any Degree
Batch: 2018, 2019, 2020 and 2021
Salary: 2.6 LPA
Apply by: Immediate
Candidates with any degree can apply for the job role. Good opportunity for the freshers to work as Senior Assistant Global Service Desk at DXC Technology.
Key Job details:
- Required to interact with customers across geographies (through multiple support mediums: Calls/Chats/Emails/Portals) and provide issue resolution / right responses, positively and professionally.
- Work within a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
- Be proactive & anticipate issues or situations which impact service availability and critical response time, and recommend necessary mitigation steps escalating to management’s attention, where appropriate
- Provide the most appropriate solutions through remote contact, probe problems, and communicate in such a way that non-technical users can comprehend instructions and advice.
- Collaborate with other resolver groups to identify solutions that foster first call resolution
Eligibility and skills:
- Education: Pass grades in 10th, 12th, and Graduation
- Branch Allowed: All the Non-Engineering branches are eligible
- Year of Pass out 2018, 2019, 2020 and 2021
- Gaps in Education: Not more than 2 years of Gaps in Education
- Backlogs / Arrears: No Active Backlogs and Arrears
- Cost to Company: 2.6 LPA (Fixed)
- Service Agreement: No service Agreement
- Should be available to join us on an
- Excellent communication skills (English) in both written and verbal communication.
- Familiarity & hands-on experience with computer technology
- Immediate basis post the selection process
About DXC Technology
DXC Technology is an American multinational company. It provides IT services, solutions, and consulting. The company is headquartered in Tysons, Virginia, the United States. Apply for Software Engineer at DXC Technology.
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