DXC Technology Recruitment 2022 Hiring Technical Process Associate of Any Degree. DXC Technology is conducting an off campus recruitment drive. Freshers and experienced candidates are eligible to apply for the job role. Below are the DXC Technology Job description, Eligibility, and details.
Company Name: DXC Technology
Job Role: Technical Voice Process Associate
Location: Bangalore
Experience: 0-4 Years
Education: Any Graduation
Batch: 2018/2019/2020/2021
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Job details
- Troubleshooting Hardware / Networking/OS related queries of our global customers Over the Phone which involves working in different time zones
- Take calls from Global customers and initiate the right response to them, positively and professionally
- Provide remote solutions to problems, probe problems, and explain the solution in such a way that non-technical users understand
- Willing to work in night shifts; Excellent written & spoken communication skills
Responsibility
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers’ on-call status
- Complete follow-on actions as appropriate
Eligibility
- Experience : 0 to 4 Years
- Education Qualification : Any Graduation ( Passed Out, 2018, 2019,2020,2021)
- High Technical skillsets & Hands-on technical support experience
- Ability to manage commitments to customers, managers, etc.
- Work for Rotational Shifts including Night Shifts.
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How To Apply for DXC Technology Recruitment 2022?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
