DXC Technology Recruitment Drive for Technical Support | PAN India.
Company Name: DXC Technology
Job Role: Associate Technical Support
Location: Across India
Education: Bachelor’s degree
Candidates with Bachelor’s degree or related education and skills can apply for the job role. Good opportunity for the freshers/experienced to work as an Associate Technical Support at DXC Technology.
Key Job details
- Provides information on problems concerning system function(s) which have been escalated through a problem ticket process.
- Provides diagnostic information and determines alternatives.
- Guidance and training to client population on system and products to eliminate recurring errors and where appropriate provide recommendations for improvements.
- Provides data for daily metric reporting.
- Provides systems software and hardware documentation and assesses system information where appropriate.
- Provides technical services in support of project work; works as part of the project team on technical activities.
- Assists the Team Leader in developing and implementing SLA performance improvement/enhancement plans
- Resolve Tickets within the scope of responsibilities according to defined procedures and more.
Eligibility and Skills:
- Bachelor’s degree or equivalent combination of education and experience
- Strong analytical and problem-solving skills
- May require shift work
- Present a positive, effective, and flexible contribution to achieving team targets and objectives.
- Good communication skills as the profile demands interaction with customers.
- Build relationship/trust with agents so that they are comfortable approaching them for resolution of customer issues
About DXC Technology
DXC Technology is an American multinational company. It provides IT services, solutions, and consulting. The company is headquartered in Tysons, Virginia, the United States.
Link to Apply for Technical Support at DXC Technology Check details
Note: Check job location and apply accordingly.
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