IBM Freshers Off Campus Drive for Technical Support Engineer

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IBM Freshers Off Campus Drive for Technical Support Engineer.

IBM Jobs

Company Name: IBM

Job Role: Technical Support Engineer

Location: Pune

Experience: 0-6+ Years

Education: B.E/B.Tech

Apply by: Immediate

Candidates with 0-6+ years of progressive IT experience and customer service can apply for the job role. Good opportunity for the freshers to work as a Technical Support Engineer at IBM.

Key Job details:

  • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.
  • Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
  • Install and maintain virtual servers, software, to replicate customer-reported issues, and install security patches and updates when necessary.
  • Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
  • Help team members in the capacity of a senior engineer in problem-solving and guidance as required.

Eligibility and Skills:

  • Bachelor’s Degree
  • 0-6+ years of progressive IT experience and customer service.
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Good hands-on experience with Linux operating systems (Red Hat Preferred)
  • Ability to diagnose and troubleshoot complex technical issues

Also Apply:

Principal Global Off Campus Drive for Software Engineer | 6 LPA

McAfee Hiring Freshers for IT System Administrator | 0-2 Years EXP

Freshers Jobs

About IBM

IBM is the largest Multinational Corporation company. It is an American-based company. IBM mainly produces computer Hardware and software. The company has over 350,600 employees across the globe.


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