IBM Off Campus Drive for Support Engineer | Across India | 0-1 Years EXP.
Company Name: IBM
Job Role: Network Support Engineer
Location: Multiple Cities
Experience: Freshers
Education: Bachelor’s Degree
Apply by: Immediate
Candidates with Bachelor’s Degree can apply for the job role. Good opportunity for the freshers to work as a Network Support Engineer at IBM.
Key Job details:
- Response to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
- Answers inbound calls
- Performs outbound call campaigns
- Responsible to manage the Service Desk email box and assign emails to the appropriate department
- Handles other administrative tasks as requested by line manager
- Performs basic troubleshooting
- Routes call to appropriate department / next-level teams
- Manages day-to-day Incident and Service requests
- Provides ticket status to customers as needed
Eligibility and Skills:
- 0 – 1 year of previous experience in a customer support or administration function preferred
- Strong computer skills and good levels of competence in various business applications desirable
- Ability to work accurately and meet deadlines
- Attention to detail and accuracy while being able to maintain a higher workload
- Professional and articulate
Also Apply:
Flex Hiring Freshers for Associate Engineer – IT | 0-2 Years EXP
Valeo Freshers Recruitment Drive for Intern
About IBM
IBM is the largest Multinational Corporation company. It is an American-based company. IBM mainly produces computer Hardware and software. The company has over 350,600 employees across the globe.
Apply before the link expires
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