IBM Off Campus Drive for Support Engineer | Across India | 0-1 Years EXP

IBM Off Campus Drive for Support Engineer | Across India | 0-1 Years EXP.

IBM Jobs

Company Name: IBM

Job Role: Network Support Engineer

Location: Multiple Cities

Experience: Freshers

Education: Bachelor’s Degree

Apply by: Immediate

Candidates with Bachelor’s Degree can apply for the job role. Good opportunity for the freshers to work as a Network Support Engineer at IBM.

Key Job details:

  • Response to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
  • Answers inbound calls
  • Performs outbound call campaigns
  • Responsible to manage the Service Desk email box and assign emails to the appropriate department
  • Handles other administrative tasks as requested by line manager
  • Performs basic troubleshooting
  • Routes call to appropriate department / next-level teams
  • Manages day-to-day Incident and Service requests
  • Provides ticket status to customers as needed

Eligibility and Skills:

  • 0 – 1 year of previous experience in a customer support or administration function preferred
  • Strong computer skills and good levels of competence in various business applications desirable
  • Ability to work accurately and meet deadlines
  • Attention to detail and accuracy while being able to maintain a higher workload
  • Professional and articulate

Also Apply:

Flex Hiring Freshers for Associate Engineer – IT | 0-2 Years EXP

Valeo Freshers Recruitment Drive for Intern

Freshers Jobs

About IBM

IBM is the largest Multinational Corporation company. It is an American-based company. IBM mainly produces computer Hardware and software. The company has over 350,600 employees across the globe.


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