IBM Recruitment Drive for Technical Support | PAN India.
Company Name: IBM
Job Role: Technical Support
Location: PAN India
Education: Bachelor’s Degree
Apply by: Immediate
Candidates with Bachelor’s Degree or graduation or related education can apply for the job role. Good opportunity for the freshers to work as an Technical Support at IBM.
Key Job details:
- Be part of a team of technical experts, motivated by a desire to facilitate customers
- Responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Provide remote infrastructure support delivery and performing problem cause analysis
- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Anticipate customer needs and effectively addressing concerns related to their issue or resolution
- Provide direct technical assistance to customers via phone, email, and chat and more.
Eligibility and Skills:
- Entry level / Experienced
- Bachelor’s Degree
- Exceptional verbal and communication skills
- Proficient in handling customer queries across the globe
- Ability to work well in a fast-paced environment
- Awareness of basic networking concepts and technologies and more.
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IBM is the largest Multinational Corporation company. It is an American-based company. IBM mainly produces computer Hardware and software. The company has over 350,600 employees across the globe.
Apply for Technical Support at IBM