Mobileum Freshers Off Campus Drive for Technical Support Role | BE/B.Tech

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Mobileum Freshers Off Campus Drive for Technical Support Role | BE / B.Tech.

Mobileum careers and jobs

Company Name: Mobileum

Job Role: Technical Support Role

Location: Bangalore

Experience: Freshers

Education: B.E/B.Tech

Batch: 2019, 2020

Salary: 4.5 LPA

Apply by: Immediate

Candidates with BE / B.Tech (Computer Science, Electronics, and Communication) engineering graduate can apply for the job role. Good opportunity for the freshers to work as a Technical Support Role at Mobileum.

Key Job details

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Ask customers targeted questions to quickly understand the root of the problem
  • Research and identify solutions to software and hardware issues
    Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
  • Track computer system issues through to resolution, within agreed time limits

Eligibility and Skills:

  • BE / B.Tech (Computer Science, Electronics and Communication)
  • Minimum Marks 70% Graduation in 2019,2020 No Backlogs Accepted
  • Class XII Marks:70%, Class X Marks:70%

About Mobileum:

Mobileum is a software services and solutions company that provides Telecom analytics for roaming, security, and risk management. The company is headquartered in California, United States.

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