Mphasis is Hiring Freshers with Any Graduation Degree for Technical Support. Freshers are eligible to apply for the job role. Mphasis is conducting an off campus recruitment drive. Below are the Mphasis Job description, Eligibility, and details.
Company Name: Mphasis
Job Role: Transaction Processing Officer
Education: Any Graduate
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- Monitor work queue daily and perform task according to SLA requirements
- Verify loan notes on the file and check loan status
- Review and analyze various Mtg documents
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Ensure documentation meets investor/ Eagle guidelines
- Prepare commitment letter
- Data Entry from handwritten documents
- Eye for details and work under tight timelines
- Basic quantitative decision making
- Understanding business rules or task requirements
- Handling task and completing within defined timeline
- Ensure 100% work adherence and schedule adherence
- Any Graduate
- Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
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How To Apply Mphasis?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.