NTT Data Freshers Recruitment Drive for Engineer.
Company Name: NTT Data
Job Role: MIS Engineer
Apply by: Immediate
Candidates with Diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience) can apply for the job role. Good opportunity for the freshers to work as an MIS Engineer at NTT Data.
Key Job details:
- Monitors client infrastructure and solutions
- Identify problems and errors prior to or when they occur
- Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigate first line incidents assigned and identify the root cause of incidents and problems
- Fulfill approved requests following agreed procedures
- Provide telephonically or chat support to clients when required
- Update existing knowledge articles or create new ones
- Identify opportunities for work optimization including opportunities for automation of work, request fulfillment, incident resolution, and other general process improvement opportunities.
- Follow the required handover procedures for shift changes to ensure service continuity
- Report and escalate incidents where necessary
- Ensure the efficient and comprehensive resolutions of incidents and requests
Eligibility and skills:
- Diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
- Entry-level experience or completion of the relevant intern program
- Entry-level experience with troubleshooting and providing the support required in network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization.
- Working knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Center, Telephony, Exchange, Storage, Cloud, Backup, etc)
About NTT Data
NTT Data is a Japanese multinational company that provides consulting and services in Information technology. NTT Data has a total workforce of over 118,006 employees.
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