OpenText Freshers Recruitment Drive for Technical Support

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OpenText Freshers Recruitment Drive for Technical Support.

OpenText Jobs


Company Name: OpenText

Job Role: Captiva Technical Support

Location: Bangalore

Experience: Freshers/ 1-2 Years

Education: Bachelor’s / Master’s Degree

Apply by: Immediate


Candidates with Bachelor’s / Master’s Degree can apply for the job role. Good opportunity for the freshers to work as an Technical Support at OpenText.


Key Job details:

  • Interfaces directly with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
  • Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues
  • Validates technical information, sets fair expectations and disseminates information as needed
  • Ability to work under pressure, multitasking and prioritizing, with a great sense of urgency, collaborating with relevant stakeholders, handling major incidents and/or high severity situations
  • Systematically gathers relevant information and analyzes a broad range of factors while investigating and resolving issues
  • As a 24 x 7 x 365 organization, MUST BE willing to work in shift and more.

Eligibility and Skills:

  • Bachelor’s / Master’s Degree
  • Fresh Graduates to 1-2 years working experience
  • Excellent Analytical & Technical Troubleshooting skills
  • Interpersonal and Presentation skills
  • Thrive & excel in a high-pressure, time sensitive enterprise environment
  • Possesses extensive knowledge in Captiva with strong OS knowhow (Windows) / (LINUX/UNIX)

Also Apply:

E2Open Hiring Freshers for Associate Software QA Engineer

CGI Off Campus Drive for Freshers | Multiple Locations

Freshers Jobs


About OpenText

OpenText is an software technology company. It provides services in Information Management, Digital Experience, Information Security, and more. The company is headquatered in Waterloo, ON.

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