Oracle Hiring Any Graduates for Service Analyst | Freshers/Experienced candidates are eligible to apply for the job role. So here are the Oracle Job description, Eligibility, and details.
Company Name: Oracle
Job Role: Customer Service Analyst
Experience: 0-2 Years
Education: Any Graduate
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Oracle Hiring Any Graduates
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
- Ability to influence and gain cooperative relationships with wide range of audiences ranging from executives to technical specialists.
- Excellent communication skills. Able to communicate very well both technically and functionally in highly escalated situations.
- Able to produce audience appropriate communication with executives, support personnel, and customer personnel in tense, escalated situations
- Well-developed listening skills.
- Able to discern core issues in an environment where it may be difficult to determine what the cause is and what the symptom is.
- Good organizational skills.
- Able to develop a coherent plan of action that meets everyone’s needs to resolve a given situation as quickly as possible. Also able to revise this plan as new data is obtained without appearing that there was no plan.
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How To Apply for Oracle Hiring Any Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
More Details Oracle Hiring Any Graduates
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.