Radical Technologies Hiring Freshers for Web Solutions Specialist.
Company Name: Radical Technologies
Job Role: Web Solutions Specialist
Location: Mumbai/Pune
Experience: 0-1 Years
Education: Any Graduate
Salary: 3 LPA – 3.50 LPA
Apply by: 27 July 2021
Candidates with Graduate from any stream can apply for the job role. Good opportunity for the freshers to work as a Web Solutions Specialist a Radical Technologies.
Key Job details:
- Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions
- Identifying any bugs/issues in the system and assisting in their resolution
- Recording, tracking, and reporting problem activity
- Interacting with clients via. live chat, web-based systems, online forums, and telephone to resolve their problems and gather feedback
- Testing & analysis of all products & services
- Building strategies to improve efficiency, profitability, and quality of service
- Reviewing existing product/feature documentation; publish documentation in internal knowledge bases
Eligibility and Skills:
- Graduate from any stream. Any Engineering or BSc (IT or Computers) preferred
- 0-1 years in Customer Service or similar capacity, preferably on an IT
platform - Must be customer-focused and willing to do whatever it takes to resolve customer issues
- Strong customer interaction skills and ability to work in a variety of customer situations
- Outstanding written and verbal communication skills
- Ability to solve complex problems quickly, inventively, and resourcefully
- Good working knowledge of computers and the internet; strong ability to develop new skills
- Should be able to provide project foresight in tracking, interpreting, and resolving issues and aiding software implementation
- Avid internet user, with a strong inclination towards technology
- Highly motivated and energetic team player, with excellent interpersonal skills
- Must be willing to work in rotational shifts.
Also Apply:
Vestas Freshers Recruitment Drive for Trainee Engineer
Wipro Off Campus Drive for Graduate Engineer Trainee | Across India
About Radical Technologies
Radical Technologies is an Education Management company. It provides IT courses in Datawarehousing, ETL, Cloud computing, Salesforce, and more. The company is headquartered in Pune, Maharashtra.
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