Sonicwall Off Campus Drive for Graduate Trainee Engineer | B.E/B.Tech

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Sonicwall Off Campus Drive for Graduate Trainee Engineer | B.E/B.Tech.

Sonicwall careers and jobs

Company Name: Sonicwall

Job Role: Graduate Trainee Engineer – Technical/ Network Support

Location: Bangalore

Experience: 0-1 Years

Education: BE/B.Tech – CS/ECE/IT/IS

Batch: 2020

Apply by: Immediate

Candidates with a Bachelor’s degree in CS/Information Sciences/ Electronics & Communications Engineering can apply for the job role. Good opportunity for the freshers to work as a Graduate Trainee Engineer at Sonicwall.

Key Job details:

  • Assist customers with the deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Responsible for providing technical support via Phone/Web & Emails
  • Provide technical solutions and workarounds for end-users with their issues on the respective product line.
  • Owns customer issues from beginning to resolution (handles in place)
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Provide consistent feedback to the team on products supported
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.

Eligibility and skills:

  • Bachelor’s degree in Computer Science/Information Sciences/ Electronics & Communications Engineering
  • Willing to work in a 24×7 environment in night shifts.
  • 0 – 1 year networking and network security support experience with a solid understanding of LAN/WAN topologies and technologies
  • Routing and Switching knowledge will be an added advantage
  • Ability to work in high-level stress and interrupt-driven environment
  • Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux

About Sonicwall:

Sonicwall is an Internet security company that provides products and services in security appliances, Internet security, and network security. The company is headquartered in Milpitas, California.

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