Standard Chartered Hiring Freshers for Executive | Graduate

Standard Chartered Hiring Freshers for Executive | Graduate.

Standard Chartered careers and jobs for freshers

Company: Standard Chartered

Job Role: Executive

Location: Chennai

Experience: Freshers

Education: Any Graduate

Apply By: Immediate

Candidates with Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role) can apply for the job role. Good opportunity for the freshers to work as an Executive at Standard Chartered.

Key Jobs details

  • Handle customer calls/ issues quickly and effectively and end to end resolution (if applicable)
  • Tag the call type accurately as appropriate
  • Have high awareness levels on KYC and Anti-money laundering Policy
  • Multi-skilled to handle both inbound and outbound calls (if applicable)
  • Initiate and strive towards achieving set targets and service standards
  • Should be able to identify potential disputes/escalation / specific trends noticed while handling of cases / Process gaps and highlight to the management
  • Give accurate information to customers on their queries/concerns
  • Ensure all sales pitches are made without mis-selling and achieve targets in term of leads/self closure (if applicable)
  • Ensure proper follow up / tracking of cases and closure within the turnaround time (if applicable)
  • Customer Data Confidentiality to be strictly adhered to
  • Adherence to compliance with all applicable rules/regulations and group policies
  • Ensure KPI’s (Key Performance Indicator) & KRI’s (Key Risk Indicator, e.g. – proper authentication, no rejects, maintained turnaround time, etc as defined by the group) are achieved and work towards the improvement and more.

Eligibility and Skills:

  • Graduate
  • Fresher or with 1-2 years of experience in service / Sales / Collection (as per the job role)
  • Excellent communication skills in written and verbal English
  • Basic computer skills
  • Strong service / Sales / Collection orientation (as per the job role)
  • Strong knowledge of bank’s products & services and willingness to learn new products
  • Manage conflicts and solve problems
  • Patient, Non-Confrontational, Resilient
  • Flexible to stretch and work across different calendar days and time zones in a week/month and more.

Also Apply:

Thomson Reuters Freshers Recruitment Drive for Associate | Any Graduate

Atos Freshers Off Campus Drive for Trainee | B.E/BTech/MCA/B.Sc/BCA/MSc

Freshers Jobs

About Standard Chartered 

Standard Chartered is a multinational finance and banking service company. It provides services in Credit cards, Consumer banking, Corporate Banking, Investment banking, and more. The company is headquartered in England, UK

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