Tata Communications Hiring Technical Graduates for Service Engineer | Freshers/Experienced are eligible to apply for the job role. Tata Communications is conducting an off campus recruitment drive. Below are the Tata Communications Job description, recruitment process and details.
Company Name: Tata Communications
Job Role: Engineer – Service Assurance
Location: Pune
Experience: 0-4 Years
Education: B.E/B.Tech/M.E/M.Tech/MCA
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Job Description
- Responsible for the equipment’s operation and maintenance (Fault, configuration, alarm, performance and security) or network components to drive network efficiency and availability.
- Ensure efficient and effective technical customer service as per SLAs.
- Manage Technical Support Center (helpdesk) and operations of escalation desk/tickets for all NOC and SOC issues.
- Review L3/L4 incidents and ensure resolution efficiency to ensure smooth operation and maintenance of network components and other specified equipment (e.g. ATMs) to drive network efficiency and availability.
- This group of specialists provides technical expertise in assisting clients with installations, maintenance, upgrades and repairs for IP, Transport, Voice and Mobility, WLA ATMs. Maintain quality standards to achieve optimal levels of operation and KPI targets.
- Provide last mile support for service assurance of all business segments across TCL. Tracks and monitor network traffic and performance to ensure minimal interruption to transmission and/or network switches.
Eligibility
- Education: Engineering Graduate (CCNA/CCNP certification preferred) Experience: 0-4 years
- Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance. Works under direct supervision.
- Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback.
Skills:
- Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation.
- Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.
How To Apply Tata Communications Hiring Technical Graduates for Service Engineer?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Tata Communications Service Engineer Click Here
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