TIAA Freshers Recruitment Drive for Trainee

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TIAA Freshers Recruitment Drive for Trainee.

TIAA Freshers


Company Name: TIAA

Job Role: Trainee (Customer Service Specialist)

Location: Pune

Experience: Freshers

Education: Graduate

Apply by: Immediate


Candidates with High School or graduate can apply for the job role. Good opportunity for the freshers to work as a Trainee at TIAA.


Key Job details:

  • Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
  • Provides outstanding customer service to ensure service levels are achieved and exceeded.
  • Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
  • Refers customers to published materials, secondary sources, or more senior staff.
  • Documents customer feedback and complaints.
  • Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).

Eligibility and Skills:

  • No Experience Required
  • High School, Preferred
  • Responsible for handling questions, comments, and complaints regarding the company’s products or services
  • Responsible for providing a positive customer experience and enhancing relationships between customers and the company.

Also Apply:

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About TIAA

TIAA is an insurance company. It provides financial services in academic, cultural, research, medical, governmental fields. The company is headquartered in New York City, United States.


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