Wipro Freshers Recruitment Drive for Service Desk | 2020 Batch

Wipro Hiring - Wipro Jobs
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Wipro Freshers Recruitment Drive for Service Desk.

Wipro Hiring - Wipro Jobs


Company: Wipro

Job Role: Service Desk

Location: Across India

Experience: Fresher

Year of Passing: 2020 Only

Education: Engineering (Graduate (BE/ B.Tech)


Key Job Details:

  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Good and Basic Computer knowledge
  • Troubleshooting desktop, laptop and answering support queries via phone, email, chat, and Web
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Provide support, including procedural documentation & relevant reports
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
  • Excellent communication skills required as you will work in International Voice Support

Eligibility and Qualification:

  • Candidates must have a full-time degree course recognized by the Central/ State Government of India.
  • All arrears and backlogs need to be cleared at the time of the selection process.
  • Candidates should have completed all exams/ viva-voice/ training and should not have any pending attendance requirements with the college.
  • Candidates must not have more than 3 years of gap in education between 10th and graduation.
  • Candidates must be willing to work in a 24*7 shift environment and relocate to any location within India.
  • Candidates who have appeared in any selection process (Online assessment / Tech & HR Interview) held by Wipro in the last three months are not eligible

Eligibility:
  • 10th or equivalent: Pass
  • 12th or equivalent: Pass
  • Graduation: Pass

Selection Process:

  • Preliminary screening: 15-20 minutes discussion that allows participants to showcase their knowledge and views on any given topic

Interview Process:

  • Upon selection in the preliminary screening, the candidate will be required to go through Voice Interview followed by an HR interview. 

Compensation:

  • Engineering – 2.2 Lacs Per Annum

About Wipro:

Wipro is an Indian MNC that provides Outsourcing, IT services, and consulting. It is a good company to start a career as it invests a lot in providing training to its new candidates. The company is headquartered in Bangalore.


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