Wipro Off Campus Drive 2022 for Freshers

Join Our Official Kickcharm Telegram Channel

Wipro Off Campus Drive 2022: Wipro is hiring freshers for the Production Agent role in the Chennai location.

Wipro Off Campus Drive 2022

Company: Wipro

Job Role: Production Agent

Location: Chennai

Experience: Freshers

Qualification: Graduate

Candidates withAny any graduation can apply for the job role. Below are the details and procedure provided for applying at Wipro Off-Campus drive 2022.

Get More Jobs for B.E/B.Tech register and get Notified: Register Here

Job Description

  • Support process by managing transactions as per required quality standards
  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue
  • Update own availability in the RAVE system to ensure the productivity of the process
  • Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions
  • Follow standard processes and procedures to resolve all client queries
  • Resolve client queries as per the SLA’s defined in the contract
  • Maintain and update self-help documents for customers to speed up resolution time
  • Identify red flags and escalate serious client issues to Teamleader in cases of untimely resolution
  • Access and maintain internal knowledge bases, resources, and frequently asked questions to aid in and provide effective problem resolution to clients
  • Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
  • Document and analyze call logs to spot most occurring trends to prevent a future problem

Eligibility and Qualifications

  • Any Graduate
  • Process Knowledge – Knowledge of the assigned processes, tools, and systems

Over 1000+ active Jobs for B.E/B.Tech register: Register Here

Also Apply:

GAVS Off Campus Drive 2022

ACT Recruitment Drive 2022 for Management Trainee

Join Our Groups for More Jobs

Whatsapp Group

Telegram Group

How to apply for Wipro Off Campus Drive 2022?

All eligible and interested candidates can apply for Wipro careers using the below-provided link. Fill up all the details and further interview dates will be shared.

Click Here to Apply Wipro Off Campus Drive 2022

Leave a Comment

Ads Blocker Image Powered by Code Help Pro

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker.

Powered By
Best Wordpress Adblock Detecting Plugin | CHP Adblock