Wipro WFH Hiring Any Graduates for Analyst | Freshers/Experienced are eligible to apply for the job role. Wipro is conducting an off campus recruitment drive. Below are the Wipro Job description, recruitment process and details.
Company Name: Wipro
Job Role: Service Desk Analyst
Education: Any Graduate
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- Respond to queries from all calls, portal, emails, chats from the client
- Become familiar with each client and their respective applications/ processes
- Learn fundamental operations of commonly-used software, hardware and other equipment
- Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
- Ensure that the scorecard is maintained as per So W with respect to TAT, SLA & hits
- Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework
- Effective Communication
- Detail Oriented
- Change Agility
- Client centricity
- Execution Excellence
- Passion for Results
How To Apply Wipro WFH Hiring Any Graduates for Analyst?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Wipro Service Desk Analyst: Click Here