3M Hiring Freshers for Application Support Engineer.
Company: 3M
Job Role: Application Support Engineer – Healthcare Information System
Location: Bangalore
Education: B.Tech/B.E
Experience: Freshers
Apply by: Immediate
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Candidates with B.Tech/B.E. (Any Specialization, Computers) can apply for the job role. Good opportunity for the freshers to work as an Application Support Engineer at 3M.
Key Job Details:
- Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
- Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
- Participate in new product roll-outs, maintenance releases, testing, documentation, and operational improvement projects.
- Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.
- Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
- Document all resolution activities, communication-related to support request/Incidents in the respective support/incident ticket.
- Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
Eligibility and Skills:
- B.Tech/B.E. (Any Specialization, Computers)
- Freshers
- Bangalore work location
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About 3M
3M is an engineering technology company. It provides services in Mechanical, Industrial Engineering, Innovation, and more. The company is headquartered in Minnesota, United States.
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