Barclays Hiring Freshers Recruitment Drive for Analyst.
Company: Barclays
Job Role: Fraud Analyst
Location: Delhi
Experience: Freshers
Education: Any Graduate
Apply By: Immediate
Candidates with Under-Graduate/Graduate/Post-Graduate in any discipline can apply for the job role. Good opportunity for the freshers to work as a Fraud Analyst at Barclays.
Key Jobs details:
- Deal with customer queries and ensure appropriate resolution is offered to be able to manage customer experience and NPS (Net Promoter Score)
- Process transactions in accordance with approved processes and procedures, international regulations, and within pre-agreed service levels and with speed/accuracy
- Handle customer requests with the support of clearly defined scripts and processes.
- Adhere to the Service Level Agreements specified by the client/process and ensure adherence to time schedules
- Adhere to organizational-wide information security policies and procedures. Assist Team Manager / Process Expert in the administration of the section, including organizing workflow, queue management, and query resolution
- Day to day query resolution, with the upward escalation of more complex queries to the management team
- Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage/fraud.
- Thorough solution of queries & identify improvements to processes
- Maintain effective performance by being adaptable and positive in approach to dynamic business circumstances, questioning procedures, and proactively seeking solutions
Eligibility and Skills:
- Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher).
- Relevant years of experience (preferred)
- Experience of working in a customer-facing service environment
- Effective communication skills
- Good typing skills (25-30 words per minute)
Also Apply:
Synamedia Hiring Freshers for Associate Technical Support
EPAM Off Campus Drive for Freshers | 6 LPA | Across India
About Barclays:
Barclays is a British investment bank and financial services company. It provides Retail Banking, Commercial Banking, Investment Banking, and Wholesale Banking. The company is headquartered in England, UK.
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