Accenture Hiring for Non-Voice Support in Mumbai | 1-3 Years EXP

Accenture Hiring for Non-Voice Support in Mumbai | 1-3 Years EXP.

Accenture careers and jobs

Company: Accenture

Job Role: Service Desk Non-Voice Support

Location: Mumbai

Experience: 1-3 Years

Education: Any Graduate

Apply By: Immediate

Candidates with 1-3 years of work experience can apply for the job role. Good opportunity to work as a Service Desk Non-Voice Support at Accenture.

Key Job details:

  • Customer Support vertical and help us in managing/ resolving customers query,
  • Handling escalations and complaints of the dissatisfied customers & giving the best resolutions
  • responsible for closing the fault and complaints within SLA’s
  • The query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve a customer issue.
  • Service Desk Non-Voice Support team is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents
  • Non-voice interactions like email, web, and chats

Eligibility and Skills:

  • 1-3 years of experience
  • Any Graduate
  • Interactions are within your own team and direct supervisor
  • Decisions that you make would impact your own work
  • Individual contributor
  • Rotational shifts

About Accenture

Accenture is a Multinational Company that offers Business outsourcing, digital consulting, and technical services worldwide. The company has a total working employee of over 459,000. It is headquartered in Dublin, Ireland.

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Link to Apply for Non-Voice Support at Accenture

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