Aptean Hiring Freshers for Support Analyst | 0-1 Years EXP.
Job Role: Support Analyst
Location: Thiruparankumdram, Madurai, Tamil Nadu
Experience: 0-1 Years
Education: B.E/BTech/MCA/MSc (Computers)
Apply by: Immediate
Candidates with B.E/BTech/MCA/MSc (Computers) engineering graduates can apply for the job role. Good opportunity for the freshers to work as a Support Analyst at Aptean.
Key Job details:
- Experience in supporting products/applications based on Microsoft technologies like Windows, Active directory.
- Code debugging skills (not writing the code, but just reading through the code and understanding the logic).
- Good understanding of databases as SQL (writing queries, running performance tools, etc)
- Excellent written and verbal communication
- Perform advanced problem analysis and isolate problems of a complex level of difficulty.
- Publish articles in our in-house knowledge base.
- Able to learn a wide variety of technologies at a rapid pace
- Ensure adequate telephone ACD queue coverage
- Achieve and maintain targeted KPA’s such as a number of cases closed or issues resolved, along with other established goals.
- Must have the ability to work in a fast-paced environment and use judgment in handling customer calls and providing technical assistance and more.
Eligibility and Skills:
- B. E / B Tech/MCA/MSc(Computers)
- 0 – 1 Year of work experience
- 2019, 2020 Batch
- 60% and above in 10th, 12th, Graduation and Post-Graduation
- SQL Support, Troubleshooting, Debugging, Active Directory
- Shift Timings: Night Shift
Aptean is a computer software technology company. It provides services in Customer Relationship Management, software provider, and more. The company is headquartered in Alpharetta, Georgia.
Apply before the link expires
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