Aptean Hiring Freshers for Support Analyst | 0-1 Years EXP

Aptean Hiring Freshers for Support Analyst | 0-1 Years EXP.

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Company: Aptean

Job Role: Support Analyst

Location: Thiruparankumdram, Madurai, Tamil Nadu

Experience: 0-1 Years

Education: B.E/BTech/MCA/MSc (Computers)

Apply by: Immediate

Candidates with B.E/BTech/MCA/MSc (Computers) engineering graduates can apply for the job role. Good opportunity for the freshers to work as a Support Analyst at Aptean.

Key Job details:

  • Experience in supporting products/applications based on Microsoft technologies like Windows, Active directory.
  • Code debugging skills (not writing the code, but just reading through the code and understanding the logic).
  • Good understanding of databases as SQL (writing queries, running performance tools, etc)
  • Excellent written and verbal communication
  • Perform advanced problem analysis and isolate problems of a complex level of difficulty.
  • Publish articles in our in-house knowledge base.
  • Able to learn a wide variety of technologies at a rapid pace
  • Ensure adequate telephone ACD queue coverage
  • Achieve and maintain targeted KPA’s such as a number of cases closed or issues resolved, along with other established goals.
  • Must have the ability to work in a fast-paced environment and use judgment in handling customer calls and providing technical assistance and more.

Eligibility and Skills:

  • B. E / B Tech/MCA/MSc(Computers)
  • 0 – 1 Year of work experience
  • 2019, 2020 Batch
  • 60% and above in 10th, 12th, Graduation and Post-Graduation
  • SQL Support, Troubleshooting, Debugging, Active Directory
  • Shift Timings: Night Shift

Also Apply:

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About Aptean

Aptean is a computer software technology company. It provides services in Customer Relationship Management, software provider, and more. The company is headquartered in Alpharetta, Georgia.


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