Cognizant Job Opportunity Hiring Any Graduates for Process Specialist | Freshers/Experienced are eligible to apply for the job role. Cognizant is conducting an off campus recruitment drive. Below are the Cognizant Job description, recruitment process and details.
Company Name: Cognizant
Job Role: Process Specialist – Data
Experience: 0-1 Years
Education: Bachelor/Post Graduate Degree
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- Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plan based on discussion with project stake holders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
- Bachelor/Post Graduate Degree in Commerce (exclusion BE/BTech/MCA/Arts and Science Graduates)
- Update Process documentation /user manuals as appropriate for the process.
- Ensure quality monitoring and audits for process executives to identify areas of improvement for the team or individuals.
- Encourage the team to take domain certifications and training on an ongoing basis.
- Complete mandatory training for self as identified in the training plan for the project.
- MS Excel
- Online/Digital Marketing
- Speaking English
- Customer Service
- Procure to Pay-Account Payable
How To Apply Cognizant Job Opportunity Hiring Any Graduates for Process Specialist?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Cognizant Click Here