Concentrix Careers 2023 Hiring Any Degree Graduates for Operations. Concentrix is conducting an off campus recruitment drive. Freshers are eligible to apply for the job role. Below are the Concentrix Careers 2023 Job description, Eligibility, and details.
Company Name: Concentrix
Job Role: Operations Representive
Location: Bhubaneswar
Experience: Freshers
Education: Any Graduate
Join Telegram Channel: Join Now
Get a guaranteed job of ₹5-40 LPA Apply Now
Concentrix Careers 2023
Job Description
- The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements.
- This position provides customer service support / Technical Support and resolution of routine problems regarding client’s product or services.
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
Eligibility
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
Also Apply
Paytm Job Vacancy 2023 Hiring Freshers for Support Executive
Nokia – Job Recruitment 2023 Hiring Freshers for Tester
How To Apply for Concentrix Careers 2023?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Join Our Whatsapp Group: Click Here
Important Note While Applying For Jobs:
Please read the job instructions and requirements carefully before applying. If your CV is shortlisted, you will receive all communications from the organization via your registered email address. Keep checking your inbox for details about the next round once your CV has been shortlisted.