Genpact Hiring Freshers for Process Associate at Hyderabad | Any Graduate.
Company Name: Genpact
Job Role: Process Associate – Customer Service
Location: Hyderabad
Experience: Freshers
Education: Graduate (Any Field)
Apply by: Immediate
Candidates with any graduate can apply for the job role. Good opportunity for the freshers to work as a Process Associate at Genpact.
Key Job details:
- Responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
- Active user of the Internet and online applications.
- Respond to customer queries and customers concern
- Responsible to exhibit a capacity for critical thinking and analysis.
- Provide support for data collection to enable the Recovery of the account for end-user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Eligibility and Technical Skills:
- Graduate (Any Field)
- Freshers are eligible
- Previous experience in a customer service role chat/email/voice (advantage)
- Good probing skills and analyzing / understanding skills
- Good written English and with neutral English accent
- Work on a flexible schedule (including weekend shift)
About the Company:
Genpact is an American professional service company that provides digital technology. It has total working employees of over 96,500 and has a total revenue of US $3.52 billion.
The Genpact company was founded in the year 1997 and the current CEO is NV Tyagarajan. In India, Genpact offices are located in Bangalore, Gurgaon, Hyderabad, Jaipur, Kolkata, Mumbai, New Delhi, Noida, and Pune.
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Link to Apply for Process Associate at Genpact
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