Infosys Hiring Any Graduates for Service desk Associate | Freshers Don’t Miss Apply Now!!

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Infosys Hiring Any Graduates for Service desk Associate
Infosys Hiring Any Graduates for Service desk Associate

Infosys Hiring Any Graduates for Service desk Associate | Freshers are eligible to apply for the job role. Infosys is conducting an off campus recruitment. Below are the Infosys Job description, recruitment process and details.

Company Name: Infosys

Job Role: Service desk & Customer Service

Location: Bangalore

Experience: Freshers

Education: Any Graduate

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Job Description

  • Service Desk/ Tech support process / Cloud Computing Process/Voice Support
  • Communication skills
  • Customer service skills and capabilities
  • Maintain response and resolution speed as defined by SLOs
  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.
  • Analyzing current performance and improvement ideas with client
  • Customer facing bug progress summary using available tools and platforms.
  • Handle escalations raised by customers and partners.

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Qualification:

  • Any Graduate
  • Shifts : 24*7
  • Experience : 0 to 4 years of Experience
  • Customer facing root cause assessment.
  • Handle consults from the lower tier to assist in case resolution
  • Interacting skills

 

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How To Apply Infosys Hiring Any Graduates for Service desk Associate?

Eligible candidates apply for the Walk-in drive. All Interview details will be shared via email.

Time and Venue:

  • 2nd May , 10.00 AM – 12.30 PM
  • Bangalore Venue: Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli, Electronics City, Bengaluru, Karnataka 56010

Official Announcement: Click Here

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