Infosys Hiring Any Graduates for Service desk Associate | Freshers are eligible to apply for the job role. Infosys is conducting an off campus recruitment. Below are the Infosys Job description, recruitment process and details.
Company Name: Infosys
Job Role: Service desk & Customer Service
Education: Any Graduate
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- Service Desk/ Tech support process / Cloud Computing Process/Voice Support
- Communication skills
- Customer service skills and capabilities
- Maintain response and resolution speed as defined by SLOs
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Analyzing current performance and improvement ideas with client
- Customer facing bug progress summary using available tools and platforms.
- Handle escalations raised by customers and partners.
- Any Graduate
- Shifts : 24*7
- Experience : 0 to 4 years of Experience
- Customer facing root cause assessment.
- Handle consults from the lower tier to assist in case resolution
- Interacting skills
How To Apply Infosys Hiring Any Graduates for Service desk Associate?
Eligible candidates apply for the Walk-in drive. All Interview details will be shared via email.
Time and Venue:
- 2nd May , 10.00 AM – 12.30 PM
- Bangalore Venue: Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli, Electronics City, Bengaluru, Karnataka 56010
Official Announcement: Click Here