Mobileum Freshers Off Campus Drive for Technical Support Role | BE / B.Tech.
Company Name: Mobileum
Job Role: Technical Support Role
Location: Bangalore
Experience: Freshers
Education: B.E/B.Tech
Batch: 2019, 2020
Salary: 4.5 LPA
Apply by: Immediate
Candidates with BE / B.Tech (Computer Science, Electronics, and Communication) engineering graduate can apply for the job role. Good opportunity for the freshers to work as a Technical Support Role at Mobileum.
Key Job details
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ask customers targeted questions to quickly understand the root of the problem
- Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration - Talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue
- Track computer system issues through to resolution, within agreed time limits
Eligibility and Skills:
- BE / B.Tech (Computer Science, Electronics and Communication)
- Minimum Marks 70% Graduation in 2019,2020 No Backlogs Accepted
-
Class XII Marks:70%, Class X Marks:70%
About Mobileum:
Mobileum is a software services and solutions company that provides Telecom analytics for roaming, security, and risk management. The company is headquartered in California, United States.
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Link to Apply for Technical Support Role at Mobileum Check Details
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