NTT Data Hiring Various Roles with Work From Home | Any Graduate can Apply!!

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NTT Data Hiring Various Roles with Work From Home
NTT Data Hiring Various Roles with Work From Home

NTT Data Hiring Various Roles with Work From Home | Any Graduate can Apply. Below are the NTT Data Job description, Eligibility and details of each roles.

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Role 1: Helpdesk Analyst

  • Incident management
  • Request fulfillment
  • Handling Calls, Chats, E-mails etc from customers
  • Assist advisors with material request and account updates
  • Ensuring accuracy of the content.
  • Co-ordinate with multiple teams to resolve cusotmer issues.
  • Providing knowledge, resources and information to support agents
  • Address customers concerns accurately and timely.


  • Graduate in any descipline
  • A minimum of six months of relevant experience.
  • Excellent Communication skills
  • Basic understanding of Computer Hardware
  • Understanding of Operating system basics
  • Location: Bangalore

Role 2: Customer Care Collections Sr. Rep

  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Analyzing medical insurance claims for quality assurance


  • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
  • High school diploma
  • Location: Chennai

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Role 3: BPO HC & Insurance Operations

  • Process Adjudication claims and resolve for payment and Denials
  • Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
  • Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Organizing and completing tasks according to assigned priorities.


  • 1-3 years of experience in processing claims adjudication and adjustment process
  • Experience in professional (HCFA), institutional (UB) claims (optional)
  • Both under graduates and post graduates can apply
  • Good communication (Demonstrate strong reading comprehension and writing skills)
  • Able to work independently, strong analytic skills
  • Location: Noida

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Helpdesk Analyst Click Here

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BPO HC & Insurance Operations Click Here

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