NTT Data Hiring Various Roles with Work From Home | Any Graduate can Apply!!

NTT Data Hiring Various Roles with Work From Home
NTT Data Hiring Various Roles with Work From Home

NTT Data Hiring Various Roles with Work From Home | Any Graduate can Apply. Below are the NTT Data Job description, Eligibility and details of each roles.

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Role 1: Helpdesk Analyst

  • Incident management
  • Request fulfillment
  • Handling Calls, Chats, E-mails etc from customers
  • Assist advisors with material request and account updates
  • Ensuring accuracy of the content.
  • Co-ordinate with multiple teams to resolve cusotmer issues.
  • Providing knowledge, resources and information to support agents
  • Address customers concerns accurately and timely.

Education

  • Graduate in any descipline
  • A minimum of six months of relevant experience.
  • Excellent Communication skills
  • Basic understanding of Computer Hardware
  • Understanding of Operating system basics
  • Location: Bangalore

Role 2: Customer Care Collections Sr. Rep

  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Analyzing medical insurance claims for quality assurance

Education

  • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
  • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
  • High school diploma
  • Location: Chennai

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Role 3: BPO HC & Insurance Operations

  • Process Adjudication claims and resolve for payment and Denials
  • Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process
  • Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations
  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
  • Organizing and completing tasks according to assigned priorities.

Education

  • 1-3 years of experience in processing claims adjudication and adjustment process
  • Experience in professional (HCFA), institutional (UB) claims (optional)
  • Both under graduates and post graduates can apply
  • Good communication (Demonstrate strong reading comprehension and writing skills)
  • Able to work independently, strong analytic skills
  • Location: Noida

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Helpdesk Analyst Click Here

Customer Care Collections Click Here

BPO HC & Insurance Operations Click Here

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