Oracle Hiring Freshers for Operations Analyst | 0-2 Years EXP

Oracle Hiring Freshers for Operations Analyst | 0-2 Years EXP.

Oracle Hiring Fresher for Software Engineer

Company: Oracle

Job Role: Sales Operations Analyst

Location: Bangalore

Experience: 0-2 Years

Education: Graduate

Apply by: Immediate

Candidates with graduate and 0-2 years of work experience can apply for the job role. Good opportunity for the freshers to work as a Sales Operations Analyst at Oracle.

Key Job details:

  • Provide chat, email support to resolve user problems with proactive troubleshooting
  • Identify and report Partner/user issues & feedback through appropriate channels.
  • Support team lead/ manager when required
  • CSAT/resolution rate initiatives
  • Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met
  • Will have experience in sales support handling Chats & emails.
  • Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal
  • Performs budgeting, planning, and analysis activities for sales operations.
  • Performs regular variance analysis for expenses and budgets.
  • Evaluates pricing structures to ensure fit with company objectives.
  • Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses and more.

Eligibility and Skills:

  • Graduate in any discipline
  • 0 – 2 years of work experience.
  • Excellent written communication skills in English for email and chat support channels
  • Good keyboarding skills, PC skills, esp. in Word/Excel
  • Open to work in 24*7 environment including holidays
  • Team player with very good interpersonal skills and a forward-looking attitude
  • Ability to work independently and in a dynamic environment

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About Oracle:

Oracle is an American Information technology company that provides services in computer hardware and cloud computing. It mainly provides database software and products.

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