Oracle Hiring Freshers for Operations Analyst | 0-2 Years EXP.
Company: Oracle
Job Role: Sales Operations Analyst
Location: Bangalore
Experience: 0-2 Years
Education: Graduate
Apply by: Immediate
Candidates with graduate and 0-2 years of work experience can apply for the job role. Good opportunity for the freshers to work as a Sales Operations Analyst at Oracle.
Key Job details:
- Provide chat, email support to resolve user problems with proactive troubleshooting
- Identify and report Partner/user issues & feedback through appropriate channels.
- Support team lead/ manager when required
- CSAT/resolution rate initiatives
- Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met
- Will have experience in sales support handling Chats & emails.
- Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal
- Performs budgeting, planning, and analysis activities for sales operations.
- Performs regular variance analysis for expenses and budgets.
- Evaluates pricing structures to ensure fit with company objectives.
- Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses and more.
Eligibility and Skills:
- Graduate in any discipline
- 0 – 2 years of work experience.
- Excellent written communication skills in English for email and chat support channels
- Good keyboarding skills, PC skills, esp. in Word/Excel
- Open to work in 24*7 environment including holidays
- Team player with very good interpersonal skills and a forward-looking attitude
- Ability to work independently and in a dynamic environment
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About Oracle:
Oracle is an American Information technology company that provides services in computer hardware and cloud computing. It mainly provides database software and products.
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