Wipro Job Opportunity Hiring Any Technical Graduates for System Engineer | Freshers are eligible to apply for the job role. Wipro is conducting an off campus recruitment drive. Below are the Wipro Job description, recruitment process and details.
Company Name: Wipro
Job Role: System Engineer
Location: Chennai
Experience: Freshers
Education: Graduate
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Job Description
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
Eligibility
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Manage and resolve customer complaints.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
How To Apply Wipro Job Opportunity Hiring Any Technical Graduates?
Eligible candidates apply for this Drive online by following the below link. All Interview details will be shared via email.
Apply for Wipro System Engineer Click Here
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