Wipro Hiring For Various Roles with WFH Jobs | Freshers Can Apply

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Wipro Hiring For Various Roles with WFH Jobs
Wipro Hiring For Various Roles with WFH Jobs

Wipro Hiring For Various Roles with WFH Jobs | Freshers are eligible to apply for the job role. Wipro started Hiring Freshers Across India with multiple job roles. Following is a detailed description of the hiring process.

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Role 1: System Engineer

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
  • Any Graduate
  • Freshers
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Create SOPs for new Issues and resolution given.

Apply for Wipro System Engineer: Click Here

Role 2: Associate-Publishers

  • Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
  • Assist clients with navigating around product menus and facilitate better understanding of product features
  • Maintain logs and records of all customer queries as per the standard procedures and guidelines
  • Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
  • Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Apply for Associate: Click Here

Role 3: Associate ATG

  • Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
  • Update own availability in the RAVE system to ensure productivity of the process
  • Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
  • Resolve client queries as per the SLA’s defined in the contract
  • Problem solving and decision making
  • Attention to Detail
  • Execution Excellence

Apply for Associate ATG: Click Here

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